FREQUENTLY ASKED QUESTIONS

You Asked, We Answered

WHAT ARE YOUR MODE OF PAYMENTS?

You may send you payments in our bank accounts.

BPI
GCASH
Paymaya

HOW MUCH IS THE ESTIMATED FOR OTHER FEES

It would depend on the number of items sharing for the fees.

WHEN DO I RECEIVE MY ORDER CONFIRMATION

We'll send order confirmations within 48 hours with our payment details. Please check your inbox or spam folder for order confirmation email.

I WOULD LIKE TO CHANGE MY SHIPPING ADDRESS...

You may send an email or message us on Twitter. Please include your Order Number.

WHEN DO I RECEIVE MY ORDERS?

We cannot provide an exact date when you will receive your orders. All orders are being ordered in China, and it would take around 4 to 6 weeks to reach PH once orders are in China address. Please expect delays as well especially on holidays.

We will send an email and post it in our twitter account once we receive your orders.

DO WE RECEIVE PAYMENT CONFIRMATIONS?

No. We won't be sending payment confirmations. You may check your payment status in our Masterlist. If status have not yet changed in the masterlist within 48 hours after you send your payment form, please send us a message.

Have a question that we didn't answer here? Send us a message, we’d be happy to help.